Top 3 voor HR

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Top 3 voor HR

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Top 3 voor HR

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Bij Van Opstal & Partners bieden we een Top 3 training voor HR.

Anderen kunnen adviseren in hun conflicten
Zelf conflictvaardiger zijn in je eigen conflicten
Moeilijke gesprekken tussen mensen in conflict begeleiden

Deze training kan in-house gegevens worden en duurt drie halve dagen.

Het effect is:

✅ Ondersteuning van management in lastige situaties waardoor deze minder energie kosten en minder snel escaleren.
✅ Minder ziekteverzuim, minder verloop.
✅ Een open en vertrouwelijke cultuur te creëren waarin iedereen zich veilig voelt.

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Dagdeel 1: Jij als adviseur

Als HR-adviseur ben je vaak het eerste aanspreekpunt voor zowel managers als medewerkers wanneer het mis gaat.

12:45-13:00 Inloop

13:00 Kennismaking, leerdoelen, oefening de-escaleren

13:30 Standpunten versus belangen

14:30 Pauze

14:45 Luistervaardigheden

Samenvatten
Parafraseren/labellen
Positief her-etiketteren

16:00 Pauze

16:10 Emoties, hoe doe je dat?

17:00 Einde

Dagdeel 2: jij als onderdeel van het conflict

Of je het nou wil of niet, soms wordt je onderdeel van het conflict. Dan raakt het jou ook als mens. Hoe ga je daarmee om?

12:45-13:00 Inloop

13:00 Recap, check-in, leerdoelen, oefening waarnemen

13:30 Conflictstijlen

14:30 Pauze

14:45 Conflict diagnose

Kuddegedrag
Tandpastadopjes discussie
Dramadriehoek

16:00 Pauze

16:10 De-escaleren, hoe doe je dat?

Met schreeuwers
Met terugtrekkers
Met toegevers

17:00 Einde

Dagdeel 3: jij als bemiddelaar

Als HR adviseur kun je ook de rol van bemiddelaar nemen.

12:45-13:00 Inloop

13:00 Recap, check-in, leerdoelen, oefening positief her-etiketteren

13:30 Setting en rol

14:15 Pauze

14:30 Oefengesprek 1

Plenair

15:30 Oefengesprek 2

In subgroepjes

16:30 Afronding

17:00 Einde

Vandaag nog

Wil jij dit voor jou organisatie? Neem dan vandaag nog contact op. Wij bespreken graag jullie situatie en praktijk en zorgen dat ons aanbod daarop aansluit.

Regeren is vooruitzien, dus smeed het ijzer als het heet is en demp niet pas de put als het kalf verdronken is!

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